Our Professional Staff
Susan B. Upham, MD, MPH Occupational & Environmental Medicine Specialist Susan B. Upham, MD, MPH
Board Certified - ABPM (Occupational Medicine)
Dr. Upham received her undergraduate degree form Brandeis University and then attended the University of Massachusetts Medical School. She completed the UMMS Fitchburg Family Practice Residency in1989 and worked as a Family Practitioner for several years. She then returned to UMMS where she completed a Masters in Public Health Program and the Occupational and Environmental Medicine Fellowship. She is board certified through the ABPM (Occupational Medicine). She completed training in acupuncture through Harvard Medical School. She has been practicing as an occupational medicine specialist since 1993 and has special interests in onsite services, medical surveillance, toxicology, reproductive hazards, indoor air quality, cumulative trauma disorders and education. She is a certified Medical Review Officer and a certified Commercial Driver Medical Examiner. She has been elected to the New England Collage of Occupational Medicine's Board of Directors and is the editor of the NECOEM newsletter, "The Reporter". She has lectured on a wide variety of occupational topics for groups including employees, employers, and other professional groups. In addition to providing direct patient care for injuries, she performs independent medical evaluations, permanent impairment ratings, and second opinions.

Family Nurse Practitioner Sandra (Sandy) Pelletier Sandy specializes in the treatment of occupational musculoskeletal disorders and injuries as well as performs preplacement and medical surveillance examinations. She is on the Registry as a National Certified Medical Examiner.

Sandy is Nationally Certified with eth American Association of Nurse Practitioners, and received her Master's Degree as a Family Nurse Practitioner from the University of Southern Maine School of Nursing in 2018. Prior to entering the Occupational Medicine field, Sandy worked in an Urgent Care setting performing onsite physicals, health education and advocacy. Sandy has worked as a Registered Nurse for over 30 years with experiences in management, critical care, case management.

When Sandy is not working, she enjoys home remodeling projects, snowmobiling, clay sculpting and spending time with her husband and daughter.

Stephen Kouba, OTR Occupational Therapy Stephen Kouba, OTR Stephen received his BS in Occupational Therapy from Elizabeth Town College and has been practicing in this field since 1985. He has dedicated his work to the prevention and treatment of occupational injuries with a particular specialization in the treatment of work related upper extremity disorders. He offers a holistic approach to treatment, incorporating understanding of the psychosocial as well as the work factors that impact an injury. Stephen's expertise includes manual soft tissue treatment as well as upper extremity reconditioning exercise programs. He is a trainer in relaxation techniques. He has extensive expertise in performing ergonomic evaluations, especially as it relates to computer workstations and is certified in the use of the Baltimore Primus machine.

Physical Therapy Ashley Kelly, PT, DPT Ashley received her Bachelors of Science in Exercise Science as well as her Doctorate of Physical Therapy at Simmons Collage. Prior to her work at Bayside Employee Health Center, she worked in the inpatient setting treating patients with of all ages with a host of medical complications and complexities. She was also an athlete for many years and provides her own lived experience in her patient's injuries.

Ashley is gentle and soft spoken initially which allows her patients the time that they need to gain confidence and trust. Ashley uses many different techniques in her treatment but relies heavily on manual therapy to assist her patients in reaching their goals.

In her free time, you can find her with her dog Isla at the yoga studio or at CrossFit. Ashley is excited to join the Bayside team to assist all patients in meeting their maximum potential and return to doing the necessary tasks to return to work.

Our Administrative Team
Joy Glass Office Manager Joy Glass Joy joined Bayside in November 2023 and brings over 25 years of experience in office management. She is passionate about providing excellent customer service and thrives in a fast-paced, team-based environment. In addition to overseeing the day-to-day operations of the clinic, Joy is BEHC's liaison with companies and insurers. She works with the insurers to obtain authorization for scheduling diagnostic testing and other ancillary services. She is responsible for setting up company accounts, problem solving, and prompt communication as it relates to Bayside Employee Health Center services.

Joy was born in Texas, joined the US Army in 1983 and stopped moving when she found her home Maine in 1996. She lives in the lovely little town of Harpswell where she enjoys being an empty nester and taking care of her 8 beautiful hydrangea gardens.

Joyce Fontaine Accounts Manager Joyce Fontaine Joyce has worked within medical office settings since 2002, specifically with Occupation Health since 2004. She currently manages accounts payable, receivable, medical records along with many other project assignments. Joyce is available Monday through Friday to assist with accounts and answer questions.